FAQs

Frequently Asked Questions (FAQs)

Q: WHY SHOULD WE USE TUBE TECH?
Clients are assured of unmatched professionalism, safety, quality, performance, reliability, communication and an autonomous, no-nonsense service. Commitment is reflected in Tube Tech’s high client retention level.

Q: WHAT OTHER BENEFITS CAN TUBE TECH OFFER?
Once quantifiable improvements are identified Tube Tech then presents you with the most cost effective, best practice solutions to achieve those benefits. Improvements can include faster cleaning, safer working practices, improved safety, improved cleanliness, zero waste, in situ cleaning and even on-line procedures.

Q: CAN YOU SOLVE OUR PROBLEM?
Problem solving is Tube Tech’s speciality. Tube Tech has not failed in the past 20 years. Tube Tech’s promise is to better previous work carried out by others, deliver even better results second time around and constantly aim for future improvements.

Q: WHY SHOULD WE USE TUBE TECH FOR INSPECTIONS AS WELL AS DESCALING?
Adding Tube Tech’s inspection expertise to the equation means an efficient use of resources and time. It avoids costly re-inspection, and additional downtime. This unique capability ensures that the plant is cleaned and inspected satisfactorily first time, every time.

Q: HOW LONG WILL IT TAKE?
Tube Tech are always faster than traditional methods and are often able to beat strict time restrictions laid down by clients.

Q: HOW QUICKLY CAN YOU MOBILISE?
Tube Tech operate a national and international “rapid response” service: 12 – 24 hours in the UK and mainland Europe and 72 hours worldwide.

Q: DO YOU EMPLOY SUITABLY QUALIFIED PERSONNEL?
Tube Tech’s employees are accredited with refinery “safety passports” (UK) and VCA (Europe). Tube Tech employees are trained to work offshore, in confined spaces and at height. The company continuously train and monitor individual performance.

Q: WHAT SYSTEMS DO YOU USE?
Tube Tech’s scientific approach has resulted in the development of some of the most advanced technology available. With over 43 different systems, remote technology features highly, helping to maintain Tube Tech’s impeccable safety record. Whether simple or bespoke, Tube Tech’s solutions are always appropriate.

Q: HAVE YOU DONE THIS WORK FOR OTHER COMPANIES?
In 9 out of 10 cases Tube Tech can demonstrate either similar or comparable examples. However if you have a ‘unique’ cleaning challenge Tube Tech are the ideal choice as the more difficult the challenge the more they enjoy themselves.

Q: CAN YOU PROVIDE REFERENCES?
Excellent references are available appropriate to your industry.

Q: WHAT ARE YOUR RATES?
Always good value for money. When “added value” is taken into account charges are low in relation to cost savings achieved.

Q: WHO ARE OUR ASSOCIATES
ISO 9002. ISO 9002 is one of a family of standards for quality management systems.
V.C.A 1+2 (Dutch/European health and safety). The VCA Certificate is the required safety certificate for working in Holland.
Member of the Association of High Pressure Water Jetters (AHPJ). The AHPJ is a national body representing companies in the High/Ultra High Pressure Water Jetting industry.
Member of S.I.R (Dutch/European equivalent of AHPJ). The SIR Dutch Water Jetting Association represents high/ultra high pressure water jetting contractors.
Member of ROSPA. Membership of the Royal Society for the Prevention of Accidents - a registered charity in the UK.
Member of Pigging Products and Services Association. Pigging Products and Services Association is an international association serving the pipeline industry.
Member of the British Safety Council
Tube Tech is part of the UK-based Achilles FPAL community. The First Point Assessment (FPAL) system helps streamline the tender process.
Q: IS YOUR SAFETY RECORD GOOD?
Tube Tech International has an exemplary lost time/accident record to date and their safety record can be supplied on request.

Q: WILL THE SAME PEOPLE BE AVAILABLE AGAIN?
With low staff turnover, a client’s request for the same team is invariably met.


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