The Exchanger

A note from
Jon Camp - Managing Director

"So, what’s the problem? I’m the problem"

I’m so happy with the outcomes of Tube Tech’s first global sales and marketing conference. The objective was to look at what’s been achieved, explore our challenges, and create a three-year plan for the business. We’re on a journey, and we have reached the first stage. Now, we need to start all over again.

I have a fantastic team around me, and I now need to deliver Mike’s vision for Tube Tech. We’ll need investment, commitment and passion, but I believe we are on the cusp of something pretty special.

My aim is to have a new business plan in place by 1st October 2019. We’ve worked on being better, now we are going to be the best. Number two isn’t good enough; we want to be number one and we are within touching distance of making that happen.

We have the clients, expertise and unique processes but we need to be a brand with a specific portfolio and a concise message. I am fully aware of the operational challenges and I am working with you all as individuals and teams to create the processes and tools we need to succeed.

The size of the opportunity is vast, and the new business strategy will include dedicated international agents, more strategic partnerships, the opportunity for turnkey delivery and a focus on first-call and MSA business with the world’s leading operators.

You are all TTIL’s greatest asset, and I have no doubt that, as a team we will make great things happen. I thank you for your hard work in getting us to this stage, and I hope you are as excited about the future as I am.

I started by saying that I’m the problem. It is my responsibility to put together the business plan and give you all the support and resource you need to help me make that happen. All I can say is watch this space, Tube Tech is going to the next level!

News in Brief

Phenomenal growth of the company

This year has already been a successful one for Tube Tech. As a result of this success, we have invested in equipment (arriving July), vehicles, expanding our site in Rayleigh and have also invested heavily in the launch of the new robot and other technologies. We are on track to end the year in a strong position, and that is testament to all staff at Tube Tech – a job well done!

Jon Camp wins double at IoD awards and named a finalist at HP awards

We are excited and very proud to announce that our Managing Director, Jon Camp, has won two prestigious accolades at the 2019 Institute of Directors (IoD) East of England awards ceremony, which was held in Newmarket this month.

Jon was not only named as the 2019 IoD East of England International Director of the Year, but was awarded with the prestigious Chairman’s Award, which recognises a single business leader who has made a significant contribution to business in the region.

In addition to the IoD awards, Jon has also been named as a finalist in the Hydrocarbon Processing awards taking place in Houston, Texas in September 2019.

Commenting on the win, Jon said:

“These awards are testament to the fantastic group of people we have at the company and all of the hard work put in throughout the years.”

Jon now qualifies for the U.K. Director of the Year Awards, which will take place in London at The Brewery on 18 October 2019. Good luck, Jon!

IBBC membership

Tube Tech has become a member of IBBC (Iraq Britain Business Council). The council aims to re-build Iraq and covers five sectors: oil and gas, construction and infrastructure, financial and professional services, education and training, and Technology. Tube Tech aims to support the IBBC in the oil and gas industry to potentially provide our cleaning technology and training to plants in the region. Mike met the IBBC team in Luton and Jon recently attended the IBBC annual retreat at Cumberland Lodge in Windsor where a number of issues were discussed, and ideas shared about how they can be resolved.

Events

This year, we have exhibited at some of the industry’s biggest events. In April, Mike Watson presented at the European Water Jetting Institute (EWJI) Forum in Brussels. The event was well-attended by a varied audience, including representatives of different national associations, countries and organisations (asset owners, suppliers and contractors).

We have also exhibited at EMET Bahrain, SynGas Berlin, SynGas Houston and the AICHE Ethylene Producers Conference in New Orleans. Last month, we also attended at the 2019 Downstream Conference in Houston, Texas.

Jon Camp and Christian Chanel take part in the clay competition at SynGas Houston earlier this year.

TTIL Alliances

In March, we announced our latest strategic alliance with Cokebusters. As two of the world’s leading specialists in fouling removal services, the collaboration will provide a seamless end-to-end solution to refineries, sharing world-class patented cleaning and inspection technology and expertise.

We also announced another strategic partner with ParFab, a global leader in turnaround, general mechanical, fired heater, reformer and fabrication services. Through our alliance, we aim to broaden our ability to support our clients, whether it’s on planned or emergency projects.

TTIL gains FPAL accreditation

We are now registered with Achilles FPAL, the supplier pre-qualification system for the Oil & Gas sector. Becoming a registered member of FPAL demonstrates our commitment to delivering outstanding quality alongside high levels of service and industry best practice. We were awarded the FPAL registration after a comprehensive verification process.

New website

Our new-look website went live in January, providing potential clients with an enhanced user experience. Our marketing teams at Digital Pie and The Write Impression worked hard on designing the website and creating up-to-date content. Improvements continue to be made, but we have already seen an increase in enquiries and website traffic since the beginning of the year. The US website is also undergoing a facelift and should be completed by August.

Scott salesman of the year

Congratulations to Scott Donson who was named the 2018 Tube Tech Salesman of the year! Scott did a fantastic job of securing and executing many challenging projects across his territories, which includes Africa, the Middle East, South East Asia, Australasia and Scandinavia.

Scott said, “The biggest success of the year was managing to hit a golf ball around nine holes without losing it!”

Congratulations on both achievements, Scott.

Further expansion at TT HQ

You may have noticed the expansion of our headquarters in Rayleigh. Work is still in process, but we now have bright new office space, a re-configured car park and a spacious warehouse. Our expansion will help us accommodate new staff and give us a more professional look. We are also investing in new vehicles and have just placed an order for £300k worth of equipment over 2 years from Stoneage, to replace the existing equipment and ensure we have the most up to date cleaning solutions available.

Update from R&D

New robot

We have successfully tested the new Robot at two sites, conducting fan jet and lance cleaning at both. We received good feedback from the site managers and more importantly, it has enabled us to assess all aspects of the mechanics and functionality, allowing us to make any necessary tweaks. The software and control station have also been developed and are at a stage where we can automatically output detailed reports to our customers outlining the quality of the clean using data, images and video. We continue to conduct testing and will trial the robot at a site in Texas later this month.

Shell Side Jet had its first stage testing in Athens in April. Here’s what happened…
Testing was carried out to de-bug and use the system under high pressure.
Shell Side Jet was found to be a very capable machine and looked the part too.
We have also made the following improvements which are on track for testing in July:

  • Rigid wheels will be added to increase movability
  • Electrical cabinet has been modified to include better electrical controls
  • Increased the speed of the rig
  • The HMI is being integrated cameras and the NVR system
  • The visualisation suite has been overhauled and is currently being tested
  • A reporting system is being created

The R&D team would like to thank the Tube Tech technicians for the help and feedback they have given to the project. This will allow us to develop a system we are all proud of!

Flow Optimiser has come on leaps and bounds since the project started and we are starting to see the work we are doing paying off in the CFD results.

We have run over 25 CFD simulations with more than eight different concept design of optimisers and have proven that the results we are starting to see could pay off in real world applications.
So far, the work is going well and our partners at Shell Global Solutions are starting to realise that our technology could be very useful to them.

The last six months have been hard and demanding, but we are now getting some results that only a few companies in the world have ever even attempted to do and we are proving to Shell that it might be time to rethink its exchanger design as a whole.

Watch this space!

Case Studies

It has been Tube Tech’s most successful quarter in its history; we have done more business in the last quarter than we did the whole of 2018. Here are just some of the case studies that have helped us achieve success. In addition to the US and Nigeria, we have success stories in Kuwait, Qatar, Sweden and Holly Frontier and CITGO plants in the US. Fantastic work by the Tube Tech team

Challenge
A gas to liquids (GTL) plant in the Nigerian Escravos region needed its Apex air-cooled condenser restored to optimum performance. The plant had experienced heavy fouling facilitated by a dusty environment.

Solution
We used our telescopic Apex air-cooled condenser cleaning technology to flush away loose particulate. The system can precisely direct low-pressure water to the affected areas using a precision-engineered telescopic arm and bespoke head.

Result
Outside temperatures in Nigeria can soar to above 50 degrees Celsius. As a result, conventional cleaning methods take a long time to complete. We were able to complete the cleaning of sixteen plenum’s in seven day shifts, previously unheard of using traditional methods.

“TTIL Robots Restore Convection Section at Spanish Refinery” – CEPSA, SPAIN

“Three Days. Three Texas Towers. No Problem for TTIL” – ST1, SWEDEN

Challenge
We were contracted to clean two reactor vessels at a new facility in Charlotte, North Carolina. The new facility had no running water or waste disposal in place.

Solution
The TTIL team subcontracted tank rental, water supply, vacuum tanker and disposal services. We then used our Torus 2D Tank Cleaning Head system to complete the clean.

Result
Our team was able to complete the job, solving all fouling issues, on time in two days. The client was pleased with the end result and commented that we were the only contractor to have completed the clean to an impressive standard.

“TTIL Robots Restore Convection Sections at U.S. Petrochemical Plant” - CITGO, USA

“TTIL robotic technology deployed during shutdown of Malaysian ethylene plant” – PETRONAS, MALAYSIA

Staff updates

Louise Strutt
Whilst still head of HR for Tube Tech, Louise is now also the General Manager at Equidor, a separate company owned by Mike Watson. Louise said, “the last six months have been crazy, and I have learnt loads about running a business on my own. I want to thank everyone at Tube Tech for all of their support and look forward to successful years ahead for both companies.”

Neil Edgar
We welcome Neil who joined us in January as a Mechanical Design Engineer. Welcome, Neil!

Sarah Blackwell
Welcome to the team Sarah!

Matthew Howard
Matthew makes the move across from operations to finance and has taken up the role of Group Financial Controller. We wish Matthew all the best in his new position.

Through the grapevine...

Special Birthdays

Adam Stephenson turned 50 in June

Peter Kelly turned 50 in August

Long Service Achievements
Congratulations to all our long-service staff. A fantastic achievement, and a credit to Tube Tech!

15 years
Richard Hayward

22 years
Elizabeth Hunt

20 years
Scott Donson

15 years
Valerie Rayment

A day in the life of…

Stephen Sale (Mr. Rotaflex!)

Tell us about your role…
My role is wide and varied, as I am responsible for sales within the U.K. (shared with Scott on a geographical basis), within mainland Europe and I am also responsible for Rotaflex Sales globally. In addition, I provide commercial support (terms and conditions/contract reviews). My day is dependent upon client requirements. I deal with sales and technical responses, preparing quotations and following up on existing clients and quotations. This means at certain times, I am required to cover several time zones. I also liaise with our office in Houston and work with Christian, the VP of sales, as our clients are truly global. An opportunity may arise in the USA and the destination of our work can be Europe, Middle or Far East- every day is exciting!

What’s your favourite part of the job?
This would be working with a good team in a happy environment, securing orders and building relationships with clients.

What is the most challenging part of your job?
It depends on the day and in general, it will be the client that dictates the daily challenges such as programme of works (client wants the programme shortened as we want it extended), technical issues and commercial aspects.

What makes your working day easier?
Working with a good team who can support me, especially with the long-service employees and their experience with systems that can be used for our quotations.

Outside work, how do you spend your time?
I only really get weekends to relax as my commuting takes time each day. Most evenings are spent sat in front of the TV, and at weekends I enjoy international thrillers. I try to swim each Sunday and do the usual gardening, cutting the lawn, etc. I enjoy watching sport, in particular football (Chelsea supporter). I also enjoy motor sport and ice hockey.

Social Media Highlights

The Travels of a Tube Tech MD

Christmas Shutdown

Tube Tech will be closed from the 23rd December and re-opening on the 2nd January 2020.

We ask that all staff use three days’ holiday, but as a thank you for all your hard work, we will be giving everyone an additional two days’ holiday over the festive period, on the house!

Newsletter

Cyber Essentials
FPAL Empowered by Achilles Logo
ISO 9001 Logo
UVDB Verify Empowered by Achilles Logo
Water Jetting Association Logo
RoSPA Member Logo
European Water Jetting Institute
WaterJet Technology Association
ISNetworld Member Contractor